In Store Services

IN STORE SERVICES

Friendly in Store Service

My Tech Guys Inc. provides convenient in store computer services for your PC and Mac including:

    • new computer and hardware sales
    • preventative maintenance
    • purchased computers can be setup in your home or office
    • repair
    • upgrades
    • new system setup
    • data backup
    • consulting on new purchases
    • spyware/virus removal

  • general troubleshooting
  • Hour lessons with your tech devices, learn how to use devices like a geek!

We service the entire Comox Valley, our rates are only $60 per half hour and we guarantee our work for 30 days.

IN HOME SERVICES

Friendly In Home Service

In addition to offering in Store Service, My Tech Guys Inc. Provides Convenient in home computer services for your PC and Mac including:

  • repair
  • upgrades
  • new system setup
  • networking (wired, wireless and powerline)
  • data backup
  • software and hardware lessons
  • consulting on new purchases
  • spyware/virus removal
  • general troubleshooting
  • Hour lessons with your tech devices, learn how to use devices like a geek!

We service the entire Comox Valley and do not charge travel time! Our rates are only $120/hr plus taxes. We guarantee our work for 30 days.

Call us now to to book an appointment:

IN OFFICE SERVICES

Friendly in Office Service

In addition to offering in-store computer drop off services, My Tech Guys Inc. provides convenient in office computer services for your PC and Mac including:

  • repair
  • preventative maintenance
  • upgrades
  • new system setup
  • networking (wired, wireless and power line)
  • data backup systems
  • software and hardware lessons
  • consulting on new purchases
  • spyware/virus removal
  • general troubleshooting

We service the entire Comox Valley and do not charge travel time! Our rates are only $120/hr plus taxes. We guarantee our work for 30 days.

Call us now to to book an appointment:

Credit Application Form

Create an account with us:

Download & print the credit application form, after filling out the application you can email, fax, or drop off to the store. Thanks.

REMOTE SERVICES 

Friendly Remote Service

Due to ongoing public health concerns with Covid-19, we are suspending all in-person service. For the foreseeable future, both our Courtenay and Comox locations will be closed and we will not be dispatching our technicians on service calls. However, we are still able to provide remote support. If you require remote service, please start a chat from the bottom right of your screen, and we will be with you as soon as possible.

The first step in getting remote support, is to first call My tech Guys Inc. so that a technician can diagnose the problem and confirm that remote support is the best option. For non warranty calls, a credit card number is required and a minimum charge of $60 will be billed. Remote support is $60 per half hour.

Please click on the “Get Support” button for PC, or Mac Download for a Mac. By Clicking on the link you are agreeing to have a My Tech Guys Inc. qualified technician take remote control of your PC and repair a problem on your computer. These services are offered as a paid service and part of warranty, but My Tech Guys Inc. is not liable for any damage the software may cause.

1. Click Run or Save and this screen should appear.

2. Please enter your name & phone number and click “Send Request”.

3 You will see “Waiting for a Technician”, and you’re done! The person you’re speaking with will be able to connect. 

If you have any questions, please call My Tech Guys Inc. at:

Remote Service Tools

EMERGENCY SERVICES

Friendly Emergency Service

My Tech Guys Inc. provides convenient emergency computer services for your PC and Mac, In home, office or in store, daytime, evenings and weekends. Our services includes:

  • repair
  • upgrade
  • remote troubleshooting
  • networking (wired, wireless and power line)
  • data backup systems
  • software and hardware installs
  • spyware/virus removal
  • general troubleshooting
  • server recovery / management

We service the entire Comox Valley and do not charge travel time! Our emergency rates are only $180/hr plus taxes. We guarantee our work for 30 days.

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