Kudos (IPA pronunciation: ['kju:dɒs]['ku:dɒs]), from the Greek κύδος kydos (literally "that which is heard of") means fame and renown resulting from an act or achievement; by extension is often used as a praising remark.
My Tech Guys Inc. prides itself on having excellent technicians and administrative staff that are not only good at getting the job done, but are passionate and give the customer a positive experience.
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The Extreme Geek
I just wanted to tell you how much I enjoyed and appreciated Xander's visit with your Spring Clean program. He sorted out things that I have been wrestling with for ages, helped me with my new iPad Mini, and gave good advice. He is great! My experience in your Courtenay store has always been superb but Xander's service call exceeded my expectations! Thank-you!
I would like to throw a large bouquet to the My Tech Guys for their patience, professionalism and courtesy over my major (to me) computer problem. All the staff that I came into contact with were excellent. The computer is now up and running thanks to My Tech Guys.
I wanted to take a moment to express my gratitude and appreciation for your company, and Kyle in particular, who went above and beyond the call for me 2 weeks ago when my home/office computer crashed just as I was preparing to take a 5 day holiday from my law practice, and had innumerable tasks to complete before departure. Kyle was knowledgeable, efficient, hard working, focussed and extremely compassionate, even taking my computer home overnight to sort the problem, he is a credit to your company which I will absolutely use again. (NB: apparently you've sent me a follow up email, which I can't locate either in my in or junk mailbox, just so you're aware). You guys are wonderful, thanks again so much
I just wanted to give a shout out to Cory, the guy who fixed my computer. He was professional, friendly, and competent. I felt confident that I was getting great service.
I live in Campbell River and my wife and I run a business and we will be bringing all our computer needs to My Tech Guys.
Cory at your shop put a new 1 TB hard drive into our computer and its all working great. I was very happy and impressed with the professional service I received and I have already started recommending your store to my friends. Your guys also have a great sense of humor!
Thanks so much,
I want to commend your "GUYS" for the good service and patience looking after non-geeks like me! Kyle did a great job cleaning up my OLD system and helping me with our notebook. I got some strange messages yesterday and sought additional help. Long story short...I got over my trauma and deleted a pile of nasty boxes, rebouted my system and everything appears okay! I will be in touch for any future service. THANK YOU.
Thanks, Frank. I was very satisfied with Kyle's professionalism and sensible advice. I would have no hesitation about calling upon My Tech Guys again, and will be happy to recommend your services to others! Best wishes, S.
Hi there, I recently bought an iPad from your Courtenay store. Kell Shepherd served me in your Courtenay store for both the shopping / looking visit and for the purchase of the iPad a few days later. He provided outstanding customer service and made me feel very comfortable while helping me link my PC and Apple experiences together in my brain... I was so impressed with his ease at explaining things in a manner that I could "get". He is a huge asset to your business. I will continue to recommend your business to friends.
Yesterday I had a major problem with a scanner that wasn't working.
Jeff paid a visit to my home, and fixed matters and explained re: the scanner and adobe (which the scanner includes as part of its own program, sort of).
I initially flinched at the hourly fee when I made the appointment, but by the end of the hour I concluded that it was money well-spent, indeed.
Jeff was informative, competent, and courteous, and is a credit to your organization.
Thank you for an amiable and professional service call.
I thought good service was a thing of the past.
Thanks Kyle for helping to reduce my Shaw bill...what a bonus!
I will not hesitate to recommend your company to others.
Thank you so much for doing this! I was not keen on leaving my warm home tonight as I'd been out most of the day, so to be able to watch the All Candidates Meeting in the comfort of my own chair was just the best.
Congratulations to Bob Wells and My Tech Guys for the absolutely first-class live streaming video webcast of the City of Courtenay's all Candidates Public Forum from the Filberg Center this evening (Nov. 7/11), which I watched on my home computer. The video and sound quality was excellent and the close-up shots of the candidates was even better than if I had been sitting there in the audience! 5 Star production!
Well done guys!
I very much appreciated watching the live telecast of the Comox and Courtenay candidates debates. Thank you.
Many friends including myself do not have local Shaw coverage and are looking for ways to be informed.
Have a great evening,
Just a quick note to thank you for making the all-candidates forums available to those of us who couldn't attend. You have provided a very valuable service, and it shows how much you support your community.
I will be sure to remember that when seeking help with my computers.
I just wanted to congratulate you on your choice of employees! Jeff was at my home yesterday setting up my new laptop for me. He was courteous, professional, efficient and answered all my questions with language I could easily understand. Lastly, he arrived on time as per the scheduled appointment. In the future I will not hesitate to call your company for computer assistance or use the MTG Remote Support icon that Jeff has set up for me.
I recently took my laptop to a computer repair shop in Courtenay - simply because it is very close to where I work. Well, they told me first off that it was more than likely the hardrive. I left it there for over a day and they still "had it up next on the bench", so I got tired of this and went and picked it up. I took it to My Tech Guys and one of the techs asked me what was happening with it, said "oh this is probably an easy fix", picked it up, took out something (I'm no techy), cleaned it, put the piece back in and fired up the laptop!! And it worked!!! When I asked how much, he said oh nothing!!! So, I finally got him to take $5.00 (all the cash I had) for their training "slush fund" and left with great service and a working laptap. Far cry from 24 hrs, still no service - not even a phone call!, and being told it was probably the hard drive ... Keep up the GREAT work guys!!!!
I just wanted to thank you for going out of your way to have my Apple computer running smoothly. I am sincerely grateful as I am under the sun on my deck on Denman working on it as we speak, and as the saying goes..I'm loving it.
Peace to your family
Just wanted to let you folks know we had a problem with our point of sale program. We have an older PC 486-33 running Windows 3.1 and lost our program manager. Scott was able to get us up and running and pointed out a number of possible improvements we could easily make. Good on ya Scott - you're now a hero in our books.
I have to give a shout out to the fella's at My Tech Guys, which is the computer store on Comox Avenue and Church Street.
Last week these guys came to my rescue and fixed a little glitch in my computer. My assistant Marlis's computer took a dive this morning and Marlis was feeling pretty low, but she just called and the My Tech Guys saved the day - again.
The computer is a huge part of being a photographer and when it isn't happy, we get pretty stressed.
If your computer needs love, these folks are your answer. Thanks you for taking such good care of us!