Kudos (IPA pronunciation: ['kju:dɒs]['ku:dɒs]), from the Greek κύδος kydos (literally "that which is heard of") means fame and renown resulting from an act or achievement; by extension is often used as a praising remark.

My Tech Guys Inc. prides itself on having excellent technicians and administrative staff that are not only good at getting the job done, but are passionate and give the customer a positive experience.

If you have a story or employee you would like to write about, please send a message and we will add it to this page.

Bob
The Extreme Geek

~~~~~~~~~~~~~~~~~~~~~

~~~~~~~~~~~~~~~~~~~~~

I would like to throw a large bouquet to the My Tech Guys for their patience, professionalism and courtesy over my major (to me) computer problem.  All the staff that I came into contact with were excellent.  The computer is now up and running thanks to My Tech Guys.

~~~~~~~~~~~~~~~~~~~~~

I wanted to take a moment to express my gratitude and appreciation for your company, and Kyle in particular, who went above and beyond the call for me 2 weeks ago when my home/office computer crashed just as I was preparing to take a 5 day holiday from my law practice, and had innumerable tasks to complete before departure. Kyle was knowledgeable, efficient, hard working, focussed and extremely compassionate, even taking my computer home overnight to sort the problem, he is a credit to your company which I will absolutely use again. (NB: apparently you've sent me a follow up email, which I can't locate either in my in or junk mailbox, just so you're aware). You guys are wonderful, thanks again so much

~~~~~~~~~~~~~~~~~~~~

Shane

~~~~~~~~~~~~~~~~~~~~~

Hi Bob:
Cory at your shop put a new 1 TB hard drive into our computer and its all working great.  I was very happy and impressed with the professional service I received and I have already started recommending your store to my friends.  Your guys also have a great sense of humor!

Thanks so much,
Donna

~~~~~~~~~~~~~~~~~~~~~

Thanks, Frank. I was very satisfied with Kyle's professionalism and sensible advice. I would have no hesitation about calling upon My Tech Guys again, and will be happy to recommend your services to others! Best wishes, S.

~~~~~~~~~~~~~~~~~~~~~

Hi there, I recently bought an iPad from your Courtenay store. Kell Shepherd served me in your Courtenay store for both the shopping / looking visit and for the purchase of the iPad a few days later. He provided outstanding customer service and made me feel very comfortable while helping me link my PC and Apple experiences together in my brain... I was so impressed with his ease at explaining things in a manner that I could "get". He is a huge asset to your business. I will continue to recommend your business to friends.

Sincerely, MS

~~~~~~~~~~~~~~~~~~~~~

Hi,

Yesterday I had a major problem with a scanner that wasn't working.

Jeff paid a visit to my home, and fixed matters and explained re: the scanner and adobe (which the scanner includes as part of its own program, sort of).

I initially flinched at the hourly fee when I made the appointment, but by the end of the hour I concluded that it was money well-spent, indeed.

Jeff was informative, competent, and courteous, and is a credit to your organization.

Thanks.

John C

~~~~~~~~~~~~~~~~~~~~~

Thank you for an amiable and professional service call.
I thought good service was a thing of the past.
Thanks Kyle for helping to reduce my Shaw bill...what a bonus!
I will not hesitate to recommend your company to others.

Frank C

~~~~~~~~~~~~~~~~~~~~~~

LIVE STREAMING

Thank you so much for doing this! I was not keen on leaving my warm home tonight as I'd been out most of the day, so to be able to watch the All Candidates Meeting in the comfort of my own chair was just the best.
Thanks!!!!!!

Bev

~~~~~~~~~~~~~~~~~~~~~~

Congratulations to Bob Wells and My Tech Guys for the absolutely first-class live streaming video webcast of the City of Courtenay's all Candidates Public Forum from the Filberg Center this evening (Nov. 7/11), which I watched on my home computer. The video and sound quality was excellent and the close-up shots of the candidates was even better than if I had been sitting there in the audience! 5 Star production!
Well done guys!

Kathleen

~~~~~~~~~~~~~~~~~~~~~

I very much appreciated watching the live telecast of the Comox and Courtenay candidates debates. Thank you.
Many friends including myself do not have local Shaw coverage and are looking for ways to be informed.
Have a great evening,
George

~~~~~~~~~~~~~~~~~~~~~

Just a quick note to thank you for making the all-candidates forums available to those of us who couldn't attend.  You have provided a very valuable service, and it shows how much you support your community.

I will be sure to remember that when seeking help with my computers.

Kera

~~~~~~~~~~~~~~~~~~~~

Accolade!

I just wanted to congratulate you on your choice of employees!   Jeff was at my home yesterday setting up my new laptop for me.  He was courteous, professional, efficient  and answered all my questions with language I could easily understand.  Lastly, he arrived on time as per the scheduled appointment.   In the future I will not hesitate to call your company for computer assistance or use the MTG Remote Support icon that Jeff has set up for me.

Sincerely,

Noreen

~~~~~~~~~~~~~~~~~~~~~

Laptop Love!

I recently took my laptop to a computer repair shop in Courtenay - simply because it is very close to where I work. Well, they told me first off that it was more than likely the hardrive.  I left it there for over a day and they still "had it up next on the bench", so I got tired of this and went and picked it up.  I took it to My Tech Guys and one of the techs asked me what was happening with it, said "oh this is probably an easy fix", picked it up, took out something (I'm no techy), cleaned it, put the piece back in and fired up the laptop!! And it worked!!! When I asked how much, he said oh nothing!!! So, I finally got him to take $5.00 (all the cash I had) for their training "slush fund" and left with great service and a working laptap.  Far cry from 24 hrs, still no service - not even a phone call!, and being told it was probably the hard drive ... Keep up the GREAT work guys!!!!
Reenie

~~~~~~~~~~~~~~~~~~~~~

Mac Magic

Hi Bob

I just wanted to thank you for going out of your way to have my Apple computer running smoothly.  I am sincerely grateful as I am under the sun on my deck on Denman working on it as we speak, and as the saying goes..I'm loving it.

~~~~~~~~~~~~~

Computer Hero!!!

~~~~~~~~~~~~~~~~~~