My Tech Guys are friendly, trustworthy, approachable geeks serving the North of Vancouver Island. We deliver expert guaranteed service and provide unique, high quality products through our two stores and our fleet of oddball vehicles packed to the brim with tech tools to make your tech problems disappear. Being an Apple Premiums Service Provider, an Apple warranty Center and an Asus Repair Depot means that we are not only the friendliest geeks in town but among the most skilled. Let us take care of you technical concerns, either in the office or at home, and feel safe in the knowledge that you have the best geeks on the job. Click here to get in touch with us today.

STAFF BIOS

My Tech Guys Inc. has the best employees in the Comox Valley.  Please click on a staff member name to read more about them.

Bob Wells - The Extreme Geek
  • Business site surveys
  • Security camera installations
  • Mail server setups
  • All things Geeky

Bob Wells and his FamilyWhen Bob is not traveling around Africa, Shark Cage Diving or wrestling with a stubborn computer, he is volunteering for CYMC and Strathcona Sunrise Rotary Club or relaxing on Cortes Island.

March 14, 2007 Bob and Michelle became the proud parents of Megan and Connor Wells.   Due to complications, Megan spent nearly 4 months at the Victoria General Hospital in ICU.  The twins are home now and doing great.  For more info, pics and videos head over to Extreme Twins .

Jan 5 2011 Quinn Aiden Wells was born and has quickly grown into a big boy. Not satisfied with simply being the baby of the family, Quinn seems to be growing as fast as possible to catch up to Megan and Connor.  At 18 months old he can switch clothes with his older brother Connor with little effort.

Bob and his son QuinnBob brings an eclectic experience to My Tech Guys Inc.  While taking Theatre Education  at UVic, Bob was quickly hired to assist teaching technical programs such as lighting / sound design and stage rigging.  He went on to help develop Fine Arts curricula at the Ministry of Education – although he would spend a significant amount of time assisting other teaching areas with integrating computers into their curricula.  Afterwards, Bob started his first computer store “Silicon Garden”, a computer co-operative where he focused on education and website development.   Silicon Garden ran until Dec 2011 in Salmon Arm.

In 1998 later Bob was offered a job at Shaw Cable, the largest cable operator in Canada, in the Marketing and Sales Department.  Although Bob was hired for his skills in front of the camera and on radio, by lunch time on his first day he was promoted to “Super Tech” of the Internet Department (which was created the Shark Underwatersame day).  Bob spent several years at Shaw developing policies and procedures, training staff and working in various roles. From Server installation and setup, Call Centre to warehouse to installations and service repair, to software development, Bob worked in nearly every department at Shaw – usually streamlining procedures and training staff.  In 2003 Bob “retired” to the Comox Valley where he began teaching A+ and Network+ computer repair at Excel Career Ccollege.  While teaching Bob continued consulting on the side and in 2005 met Scott Swanson and the two hatched the idea of a new computer company that hired staff with outstanding interpersonal and technical skills. This led to My Tech Guys Inc.

With a wealth of experience in Windows / Mac / LINUX, Networking, Home Theatre, Cable Systems, Project Management, and home renovations, Bob is the “Swiss Army” Computer Tech.

Brian Bailey - The Climbing Geek
  • Regional Manager
  • Chief Admin Officier
  • Customer Service Wizard
  • Extremely Handsome
  • Impressively Smart
  • Writer of all the staff Bio’s
Brian was born in BC over 30 years ago. After moving to the UK at the age of 10,  he was forged into the half-Brit, half-Canadian hybrid we know and love today. After finishing university in Brighton, he moved back to London and almost at once realised the standard rat race and commute was not for him! He has been back in the Comox Valley for 7 years and when he isn’t enjoying the outdoors by climbing, disc golfing, or camping he can be found competing in a variety of all things nerdy.
Brian brings an excellent problem solving brain to My Tech Guys and is a prime example of hiring aptitude and personality over raw technical experience. Although being hired as Road Service Technician, he quickly learned and took over the role as Purchasing Manager and then Regional Manager. He can be found daily in the Comox store making the cogs turn.
Kell - The Movie Geek
  • Courtenay Sales Manager
  • In-store PC lessons
  • Customer Service Extraordinaire
Kell ShepherdI’ve lived in most major cities in Canada from coast to coast. And now living in Comox, I joined the MTG family over two years ago and have worn many hats with the company, from a bench tech, road tech and now full time sales in our Courtenay store.

As much as I love to watch movies my greatest pleasure is keeping young with my daughter who was adopted from China in 2003.

Dennis - The Train Geek
  • Apple Sales Professional
  • In-store Mac lessons
  • Invoice Specialist

Dennis HiebertYou need some learning?  Well you’ve come to the right place…

Dennis is our dedicated “In store anything Apple related” instructor. Dennis has been with the My Tech Guy family for over 2 years now and was with Big Island Computers giving lessons for years before he joined our team.

Dennis is a huge model train enthusist, a closet Trekie too, and works as an magazine layout specialst for the “Rural Shopper”.

Frank - The Recycled Geek
  • Comox Sales Manager
  • Gaming Setup Expert
  • New School Tech from Old School Salesman

Frank BiermannBorn in Berlin, Germany (West at the time) and immigrated to Canada with my parents 3 years later.

Growing up and graduating from high school in the Eastern end of Toronto. Enjoying such stimulating school activities such as Math Club, Chess Club and Bowling Club.

Best part of growing up in that area was having a cottage north of Toronto. We enjoyed that haven for 27 years, every weekend and holidays. Making lifelong friends and taking in the pleasures of boating, fishing, water skiing etc.

After graduation I enlisted in the Canadian Armed Forces. Yup, the good old army. Six years of service with the 1st Battalion Royal Canadian Regiment stationed in London, Ontario. Traveled to many parts of the world including UN Peacekeeping mission in Cyprus (Google it).

Along the way I fathered 2 children (Brad and Danielle) who are all grown up now and have their own families.

I came to Vancouver Island on vacation 16 years ago and fell in love with the area, which reminded me of cottage country, and the people and made the decision to move here 2 years later.

Working for various companies such as Brian McLeans Chev/Olds and Price’s Locksmiths (Campbell River).

Always having an interest in computers, I did volunteer work for CVCISS (Valley Links) a non-profit organization which are active in community support services. I helped maintain their website as well as fixing donated computers for donations to other non-profit organizations and for outreach communities supported by Valley Links.

Through Valley Links I became involved in and eventually managed the computer recycling facility, CompuCycle, in Cumberland. During the four years of operation, CompuCycle, with the aid and support from Valley Links, recycled older computers to keep them from our landfill, as well as refurbishing computers for donation or resale to non-profit organizations and the under privileged.

Unfortunantely due to the Provincial Government new recycling program, CompuCycle could not continue with its endeavour to help the community and the environment.

Looking to stay in the computer field, I approached My Tech Guys and offered my services through employment.

While waiting for a job opening, I did my stint in, SHHHHH, Future Shop. Although my career in Future Shop was short lived, I did have the opportunity to get aquainted with all the new tech “toys” available.

FINALLY!!… I get the call from My Tech Guys to come in for an interview for the position of in store manager.

WOOHOO..they liked me..whew

I am very happy to have found a home here with My Tech Guys and to serve the community and customers to the best of my abilities.

Cory - The Super Geek
  • Chief Bench Technician
  • Certified Mac Warranty Specialist
  • Expert in All Things Tech

Cory Jesmer

Originally from Winnipeg, Cory has been fixing computers since he was a kid. He took computer networking in college and began refurbishing computers for a non profit organization, which gave the computers to schools and libraries.
After CFSL he moved on to the biggest tech shop in Winnipeg called Powerland Computers. Since he worked on lots of laptops at CFSL, he was promoted on his first day to run the laptop department.
After a few years at Powerland working next to an engineer he wanted to move on and came to the Comox Valley for a vacation. Cory handed out some resumes to local business and got a job at Excel College teaching A+ and Network+.
After 2 years of teaching he was headhunted by My Tech Guys and has been fixing 15 computers a day ever since. As the Lead Bench Tech, Cory provides Apple Warranty Certified work, and any PC or laptop specialty repair.

Cory is located at our Courtenay store from Monday to Friday.

Quinn - The Prodigy Geek
  • The Prodigy Geek
  • Wise beyond his years
  • Bench Tech and Phone Tech
Quinn was born in the valley but was whisked away shortly after to a small town in Ontario, where he lived for five years, allegedly reprogramming his old animal telephone to make the Cow say “Baa” instead of “Moo”.
At the age of 6 Quinn traveled back to his homeland where he was reintroduced to full size computers. Throughout his early years he used to build these computers out spare parts from his friends parents old machines, and give them away to his friends.
Quinn was hired on April 25th 2014 after completing an internship at My Tech Guys and is the company youngest geek. He now attends school and is a part time bench technician and have since even applied his prodigy skills to phone repair!
Chris - The Director Geek
  • Procurement Director
  • As charismatic as he is technically proficient
  • Well rounded in all technical aspects
Originally from the cold and dry lands known as Leduc, Alberta, my wife and I moved to the island to escape the prairie rat race and create a new life near the ocean.

My first computer was a hand-me-down Commodore 64 which opened up a whole new world of possibilities… Giving me the new-found ability to first break a computer and, inevitably, teaching me how to fix them.

From that point forward technology has always found me and for the last 15+ years has been a large part of my life both personally and professionally.

I have worked at many retail computer stores over the years and held many different titles (manager, technician, salesperson…).

I look forward to my time here at My Tech Guys, learning new skills and bringing some of my technology experience to the table.

Joel Livingston- The Green Geek
  • Road Technician
  • PC and Mac Specialist
  • Small Business Expert

Joel grew up in Winnipeg and spent his days working, learning, loving and more often than not… freezing. After spending a few years collecting degrees and certifications he escaped to Ucluelet, where he spent the next decade trying to forget about snow. Somewhere in the middle of that he lived on top of a mountain in Costa Rica, teaching at a private university, training in multiple martial arts, tending to his fruit trees… and most of all trying to forget about snow.

He and his family settled in the Comox Valley six years ago and have been wombling along happily ever since. He has a special interest in green technologies, conservation and sustainability. When not delving into all things digital, Joel can be found trying to tame his garden, enjoying a variety of noises great and small, and fuzzing around with his soft little friends.

So far, so great.

Xander - The African Geek
  • Road Technician
  • Mac Specialist
  • Our Friendly Giant

Xander HolmesXander brought his cool South African accent to Canada years ago when he moved here with his parents. Now a full fledged Canadian Citizen, he brings his years of Apple product and software skills to My Tech Guys.

Xander is one of the friendliest road techs we have, with his recent “Customer Service Award” Nomination from Comox Valley Chamber of Commerce, he is proud to help you in home or in your office for all of your Apple and PC needs.

Xander loves gaming in his off time and driving his Chrysler Crossfire around the valley.

Kevin - The Hyper Geek
  • Road Tech Extrodinaire
  • Master of Crashplan
  • As Friendly as he is Hyper
Originally from Montreal, Kevin moved to the Comox Valley in 1985 with his family. His father was a Senior Systems Computer Analyst for Air Canada and has always been around computers. Kevin first started fixing computers after he bought his first PC with Windows 98, after constantly breaking his own and having his PC guru friend help him, he insisted that Kevin learn himself so he wouldn’t bother his friend on a daily basis. After years of playing, breaking and fixing his own computer, friends started asking him for help with their computers. Kevin finally went to Computer school to learn how to “do it right” and was taught by Cory from My Tech Guys’ “Super Geek”. Kevin then went on to work for Shaw Cable as part of their Technical Support group for 3 years. Then decided he wasn’t doing what he loved and then jumped in with both feet to make a name for himself as a full time computer technician at a couple of local computer stores before coming to the My Tech Guy family Jan 2016.
Lucas Buell - The "Renaissance " Geek
  • Bench Tech in Comox
  • Can be found making laptop parts with his 3D printer
  • 5″11, GSOH, and enjoys long walks on the beach

I was born in Belleville Ontario, which is about the halfway point between Kingston and Toronto, on the mainland side of Picton Island. Schooling was tough until I was diagnosed with several minor learning disabilities and put in the right classes. Since then, I have overcome my learning disabilities, and made it through into multiple college courses. The first of which was an Electrical Technician program.

I had always had an interest in electronics and mechanical systems and it seemed like a good idea at the time. Since then however I found that that course didn’t get it’s accreditation, and the only work I could get with the schooling was electrician work. which while I tried, didn’t fine the amount of work necessary for full time employment, let alone an apprenticeship.

After that I moved out to BC to be closer to family. My Aunt use to work as a social worker and with her background suggested I be tested for Asperger Syndrome, which it appears I do have. After talking with various job coach councilors who work with people like me, they suggested Excel Career Collages IT Tech program. They and my Teacher saw that I had an affinity for technical work, and since then have received my certificate for CompTIA A+.

On a more personal note, my hobbies include computer gaming, and wargames on tabletop, as well as Roleplaying games like D&D. I also have an interest in developing my skill with various programming languages, such as HTML, all the way through Javascript, PHP and even C++. I am also interested in 3D modeling on computers, mostly because I would eventually like to buy myself a nice 3D printer. I’m not too sure if any of these could be applied in store.

CAREERS

Wanna be a Geek?

Thinking of joining My Tech Guys Inc? Although there are several positions available at MTG, most employees are required to do work in more than one area. Besides having a great sense of humour, employees must be fast learners yet patient with customers that are not.

CURRENT JOB POSTINGS:

Computer Sales Position

My Tech Guys Inc. is the premiere provider of in-home and in-office computer and smartphone service and repair within the Comox Valley. In addition we are the only computer store in Comox and the only local Apple Reseller in the Comox Valley.  The successful geek(s)...

read more

Computer Technician Position

My Tech Guys Inc. is the premiere provider of in-home and in-office computer and smartphone service and repair within the Comox Valley. In addition we are the only computer store in Comox and the only local Apple Reseller in the Comox Valley.  The successful geek(s)...

read more

KUDOS

Kudos (IPA pronunciation: [‘kju:dɒs][‘ku:dɒs]), from the Greek κύδος kydos (literally “that which is heard of”) means fame and renown resulting from an act or achievement; by extension is often used as a praising remark. My Tech Guys Inc. prides itself on having excellent technicians and administrative staff that are not only good at getting the job done, but are passionate and give the customer a positive experience. If you have a story or employee you would like to write about, please send a message and we will add it to this page.

Bob The Extreme Geek

Computer Hero!!!

Just wanted to let you folks know we had a problem with our point of sale program. We have an older PC 486-33 running Windows 3.1 and lost our program manager. Scott was able to get us up and running and pointed out a number of possible improvements we could easily make. Good on ya Scott – you’re now a hero in our books.
Samson's Eco Clean, Courtenay

Laptop Love!

I recently took my laptop to a computer repair shop in Courtenay – simply because it is very close to where I work. Well, they told me first off that it was more than likely the hardrive.  I left it there for over a day and they still “had it up next on the bench”, so I got tired of this and went and picked it up.  I took it to My Tech Guys and one of the techs asked me what was happening with it, said “oh this is probably an easy fix”, picked it up, took out something (I’m no techy), cleaned it, put the piece back in and fired up the laptop!! And it worked!!! When I asked how much, he said oh nothing!!! So, I finally got him to take $5.00 (all the cash I had) for their training “slush fund” and left with great service and a working laptap.  Far cry from 24 hrs, still no service – not even a phone call!, and being told it was probably the hard drive … Keep up the GREAT work guys!!!!

Reenie

Professionalism & Sensible Advice

Thanks, Frank. I was very satisfied with Kyle’s professionalism and sensible advice. I would have no hesitation about calling upon My Tech Guys again, and will be happy to recommend your services to others! Best wishes.

S

Thank You

I very much appreciated watching the live telecast of the Comox and Courtenay candidates debates. Thank you.
Many friends including myself do not have local Shaw coverage and are looking for ways to be informed.
Have a great evening.

George

Good Service

Thank you for an amiable and professional service call.
I thought good service was a thing of the past.
Thanks Kyle for helping to reduce my Shaw bill…what a bonus!
I will not hesitate to recommend your company to others.

Frank C

You Guys are Wonderful

I wanted to take a moment to express my gratitude and appreciation for your company, and Kyle in particular, who went above and beyond the call for me 2 weeks ago when my home/office computer crashed just as I was preparing to take a 5 day holiday from my law practice, and had innumerable tasks to complete before departure. Kyle was knowledgeable, efficient, hard working, focused and extremely compassionate, even taking my computer home overnight to sort the problem, he is a credit to your company which I will absolutely use again. You guys are wonderful, thanks again so much.

A shout out

I have to give a shout out to the fella’s at My Tech Guys, which is the computer store on Comox Avenue and Church Street.
Last week these guys came to my rescue and fixed a little glitch in my computer. My assistant Marlis’s computer took a dive this morning and Marlis was feeling pretty low, but she just called and the My Tech Guys saved the day – again.

The computer is a huge part of being a photographer and when it isn’t happy, we get pretty stressed.

If your computer needs love, these folks are your answer.  Thanks you for taking such good care of us!

Karen McKinnon

McKinnon Photography

Accolade!

I just wanted to congratulate you on your choice of employees!   Jeff was at my home yesterday setting up my new laptop for me.  He was courteous, professional, efficient  and answered all my questions with language I could easily understand.  Lastly, he arrived on time as per the scheduled appointment.   In the future I will not hesitate to call your company for computer assistance or use the MTG Remote Support icon that Jeff has set up for me.

Noreen

Great Sense of Humor!

Hi Bob:
Cory at your shop put a new 1 TB hard drive into our computer and its all working great.  I was very happy and impressed with the professional service I received and I have already started recommending your store to my friends. Your guys also have a great sense of humor!

Thanks so much

Donna

5 Star production!

Congratulations to Bob Wells and My Tech Guys for the absolutely first-class live streaming video webcast of the City of Courtenay’s all Candidates Public Forum from the Filberg Center this evening (Nov. 7/11), which I watched on my home computer. The video and sound quality was excellent and the close-up shots of the candidates was even better than if I had been sitting there in the audience! 5 Star production!
Well done guys!

Kathleen

Jeff was Informative, Competent, & Courteous

Yesterday I had a major problem with a scanner that wasn’t working.

Jeff paid a visit to my home, and fixed matters and explained re: the scanner and adobe (which the scanner includes as part of its own program, sort of).

I initially flinched at the hourly fee when I made the appointment, but by the end of the hour I concluded that it was money well-spent, indeed.

Jeff was informative, competent, and courteous, and is a credit to your organization.

Thanks.

John C

A Large Bouquet to My Tech Guys

I would like to throw a large bouquet to the My Tech Guys for their patience, professionalism and courtesy over my major (to me) computer problem.  All the staff that I came into contact with were excellent.  The computer is now up and running thanks to My Tech Guys.

Mac Magic

Hi Bob

I just wanted to thank you for going out of your way to have my Apple computer running smoothly.  I am sincerely grateful as I am under the sun on my deck on Denman working on it as we speak, and as the saying goes..I’m loving it.
Peace to your family

Audra Fayad

Fix Building Products

You Support your Community

Just a quick note to thank you for making the all-candidates forums available to those of us who couldn’t attend.  You have provided a very valuable service, and it shows how much you support your community.

I will be sure to remember that when seeking help with my computers.

Kera

Outstanding Customer Service

Hi there, I recently bought an iPad from your Courtenay store. Kell Shepherd served me in your Courtenay store for both the shopping / looking visit and for the purchase of the iPad a few days later. He provided outstanding customer service and made me feel very comfortable while helping me link my PC and Apple experiences together in my brain… I was so impressed with his ease at explaining things in a manner that I could “get”. He is a huge asset to your business. I will continue to recommend your business to friends.

MS

Thanks!!!!!!

Thank you so much for doing this! I was not keen on leaving my warm home tonight as I’d been out most of the day, so to be able to watch the All Candidates Meeting in the comfort of my own chair was just the best.
Thanks!!!!!!

Bev

Professional, Friendly, and Competent

I just wanted to give a shout out to Cory, the guy who fixed my computer. He was professional, friendly, and competent. I felt confident that I was getting great service.
I live in Campbell River and my wife and I run a business and we will be bringing all our computer needs to My Tech Guys.
Cheers
Shane

Exceeded my Expectations!

I just wanted to tell you how much I enjoyed and appreciated Xander’s visit with your Spring Clean program.  He sorted out things that I have been wrestling with for ages, helped me with my new iPad Mini, and gave good advice.  He is great!  My experience in your Courtenay store has always been superb but Xander’s service call exceeded my expectations!  Thank-you!

L

PHOTO ALBUM

MY TECH GUYS HISTORY

My Tech Guys was started in 2006 by  Bob Wells and Scott Swanson to provide “Friendly in-home Computer Service” in the Comox Valley.  Opening a store in Comox BC, My Tech Guys started with 4 employees and grew to 15 in less than 4 years.  Focusing on in home service, they were amazed at how successful their retail sales were of their premium products at the end of their first year.  My Tech Guys has had it share of difficulties, but customer support has kept the team striving to be their best.  They opened their second store in late 2009 and become an Apple Authorized Reseller, further increasing their premium product line.  Besides providing great customer service, they also support several local non-profit organizations such as Rotary, CVCDA (Comox Valley CHild Devlopment Association), ElderCollege, CYMC (the Comox Valley Youth Music Centre), Habitat for Humanity, Hospice, and YANA (You Are Not Alone).  My Tech Guys has truly gained the title of “Friendliest Geeks in Town!”

When My Tech Guys started in July 2006, there were already at least 14 computer companies in the Comox Valley, including the big box stores.  The banks and Community Futures thought the market was already saturated and weren’t able to see the unique service My Tech Guys would offer their clients.  So Bob and Scott decided to start the company using their own money.  Their marketing was simple, Baby pictures on their business cards and the sides of their funky vehicles.  They were blown away at the positive response they received and how busy they were.  Then, 6 months after opening their store Bob’s wife gave birth to twins in Victoria.  Due to difficulties the twins had to stay in intensive care for 4 months, which meant Bob had to stay in Victoria with them and try and help Scott run the business long distance.  At the end of the 1st year, My Tech Guys had over 1000 customers and was recognized as one of the Best New Businesses by the BC Chamber of Commerce.  Despite the difficulties, My Tech Guys still made it through its first year and Bob and Scott decided to hire a business coach, Ron Berry, to help build the business.  Ron was able to get Bob and Scott to improve the business in ways they never could have imagined.

With all the excitement of the first year, Bob and Scott looked forward to a quieter second year. However, shortly after Bob returned to work Scott’s wife had their 3rd child so Scott took some time off work to spend with his newborn son.  Within a month Bob and his wife were in a car accident totaling one of the company’s new vehicles they imported from Japan and causing Bob to miss another 2 months of work due to injuries.  Bob returned to work but had to reduce his workload significantly to manage his injuries.  Although it was a hectic and difficult time, My Tech Guys continued to grow and doubled their customers to 2500. They also won the 2008 MISTIC Best IT Services Award on Vancouver Island, further supporting their vision of a computer company focused on service.

In their third year My Tech Guys continued to offer outstanding service and products, which resulted in winning the 2009 Comox Valley Chamber of Commerce Small Business of the Year Award.

In their fourth year My Tech Guys focused on expansion, opening a second store in Courtenay and becoming a Apple Authorized dealer, further increasing their premium product line.  Staff increased to 12 with dedicated sales, ordering and management positions to help streamline the company.  My Tech Guys increased their customer base to over 5000 and doubled their revenue from the year before.

The fifth year has started with winning the coveted Best Float Theme in the Canada Day Parade.  We also  the moved to a more retail friendly area in Courtenay on Cliffe Ave.  The new Flag Ship store will continue to focus on selling premium Apple and ASUS computers as well as being an Apple Authorized Warranty Repair Centre.

The future of My Tech Guys is as certain as their commitment to their customers.  Scott has left to focus on his health after the stress of running a busy company was affecting his health and we wish him the best and will always be indebted to him.  We are focusing our immediate growth in the Comox Valley as well offer our services neighboring communities like Campbell River, Qualicum and Parksville.  A new, bigger store that is centrally located on Cliffe Ave replaced our store on McPhee which will be more convenient for customers.  Our Comox Store is still located in the heart of Comox in the Post Office building.

Over 18,000 Customers and still growing